Stooped cooling
Waiting for service
12/21/2020
Fridge stopped cooling. Threw away hundreds of dollars in food and meat. Will take over two weeks to get a technician to look at fridge under warranty. Not sure if it will be fixed on 29th or if parts will be needed. Not happy at all.
Originally posted on lg.com
No, I do not recommend this product
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Mixed feelings
Ralphie2some
12/15/2020
For the most part I am extremely happy the product. Its size the layout of the freezer section the glass door storage and the size of the ice cubes are great. But having had it fail to cool once and having to wait almost two weeks to get it repaired was less than satisfying. It is also a negative experience changing the water filter. The problem with that is the method of restarting the filter by have to run it to get a quart of water and then wait for 60 seconds and repeat till about 3-5 gallons of water have been flushed through it.
One suggestion would be to allow the selves in the door to be adjustable to allow for slightly taller bottles.
Originally posted on lg.com
Yes, I recommend this product
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Not reliable
ElisaB
12/14/2020
Soon after purchasing this refrigerator we had multiple issues with it not cooling needing many repairs. This refrigerator looks great but is not reliable.
Originally posted on lg.com
No, I do not recommend this product
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Great design
Maria Gr
12/11/2020
I bought this over 1 year and already have problem with cooling LG want cover repair so upset about this refrigerator never again in the future I will buy LG product.
Originally posted on lg.com
No, I do not recommend this product
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Problems in the first month
jimLINY
12/11/2020
After just one month the refrigerator failed right after I went shopping to fill it up. By the time service came and parts arrived at least 2 weeks went by. I have heard that the compressors fail quite often. Mine needed main circuit board and comm board.
Originally posted on lg.com
No, I do not recommend this product
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Love my fridge but hate that it broke 3 years late
Shelle10
12/7/2020
I love my fridge but a month ago after having it three years the compressor went out. It has taken weeks to be able to get someone to come out and repair so unfortunately we had to buy another. Thankfully though the parts and labor are covered under warranty so we will be able to get it fixed at least
Originally posted on lg.com
No, I do not recommend this product
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Love the size and features
RLS1
12/5/2020
I received the LG LFXS30796D refrigerator in December of 2016 from LG to test and review at no cost to me. I would like to thank LG for this.
We first of all Love the size and the look of the 30 cu. ft. refrigerator is very spacious and has room for anything we have had to put in it the adjustable shelves make it easy to configure the interior to hold different size containers. The door in door is a great feature it makes retrieving frequently used items such as milk butter dressings etc easy to access without opening the main door and losing cooling. The refrigerator has performed excellent the past four years keeping things cold or frozen the ice maker and the in door ice/water dispenser have functioned flawlessly.
The Bad The wi-fi feature worked great at first and was a nice feature but i have not been able to reconnect to it for about a year. The biggest problem is the finish. The dark stainless coating started pealing around the edges of the door handles after about three years. Now it is pealing around the control panel and the ice/water dispenser. This is very disappointing as we have upgraded our range dishwasher and microwave to match the refrigerator the finish on these appliances is fine so far.
Except for the problem with the finish we have been very happy with the LG LFXS30796D
refrigerator and would recommend it but caution anyone about the finish.
Originally posted on lg.com
Yes, I recommend this product
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I just love the front small door
Ben2644
12/5/2020
I purchased over a year ago and love the way it looks in my kitchen
Originally posted on lg.com
Yes, I recommend this product
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Love this fridge... but
Chrissy12
11/29/2020
I have had my fridge for two years and already the motor has gone and the fan need to be replaced also. Also when I saw things were warm I used the feature it has that connects to phone and it said there was nothing wrong with the fridge which was clearly wrong. Thankfully I bought extended warranty and it was fixed. I still love the fridge just disappointed with this mishap.
Originally posted on lg.com
Yes, I recommend this product
Love this refrigerator
Rikki Ginger
10/4/2020
Its fun to have easy access to our beverages in Arizona.
Originally posted on lg.com
Yes, I recommend this product
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Terrible
TheOg
6/29/2020
Quit cooling after 3 years finish started chipping off after 3 months have never been able to contact lg directly. Will never buy a LG product again.
Originally posted on lg.com
No, I do not recommend this product
Lonnab
2/20/2020
Only had two years and the whole sealed system went out. Called. Of course they said it was out of warranty. Paid to have someone come tell me what was wrong. Called LG back when I did some research. Come to find out there is a class action lawsuit on these compressor with LG. When I called back they miraculously could repair it at tnot charge. Had to send the same repair company three times to fix it. The sealed system was contaminated from the bad compressor. Its running now after 3 weeks of no refrigerator. But what happens when it goes bad again. I should have demanded a new refrigerator
Originally posted on lg.com
No, I do not recommend this product
Super convenient and roomy
Dsp331
2/2/2020
I really like the room and features of this fridge
Originally posted on lg.com
Yes, I recommend this product
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DonnaD12
1/31/2020
The clear door is so sensitive to noise and it keeps the light turning on without knocking on the door. Hard to connect to built in WiFi.
Originally posted on lg.com
No, I do not recommend this product
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BAD LINEAR COMPRESSOR
FIREFIGHTER23
1/20/2020
I BOUGHT MY LFSX307D MAY 2018 AND JAN 2020 THE LINEAR COMPRESSOR WENT OUT WILL NOT COOL. LOST OVER $ 300.00 IN FOOD. CALLED LG 3 DAYS AGAIN STILL WAITING TO HEAR BACK FROM THEM.
Originally posted on lg.com
No, I do not recommend this product
It was amazing for 2 yrs
Drdanlee
12/5/2019
It was amazing for about 2 yrs until it broke down and ruined all food and effort to clean up the mess and stress for repair. We had to buy emergency freezer to store food. Repair was done free of charge failed compressor and now it is back and running.
Originally posted on lg.com
No, I do not recommend this product
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Very Impressive Appliance
Doc Gibbs
11/14/2019
Im more into sports cars than home appliances but when our 20+ year old side-by-side quit cooling we were forced into the market. Ive bought cars for less than the refrigerators I saw. We settled on an LG French door 30 cu. ft. model and so far no regrets. The dimensions were larger than the door to the kitchen so I removed the handles and the door frame into the kitchen. There were instructions on removal of the refrigerator doors but because of the touch screen display and interior illumination feature I didnt want to disturb the assembly. I read a review after purchasing the fridge that complained about the interior illuminating feature thats only supposed to come on when you knock twice on the glass malfunctioning. That has proven to be the case with my unit as well. That is not a deal breaker for me. If that is the only problem that I wind up having I will remain a very happy customer. The refrigerator is a very pretty unit and I love everything about it.
Originally posted on lg.com
Yes, I recommend this product
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Great Refrigerator
Happy in League City
11/12/2019
I purchased this at my local Home Depot store. This is a fantastic investment on my part. It is extremely spacious. It has several compartments for different foods. The LED lights are an awesome touch. I love the fact that I can tap on the door and see what is inside without opening the door Thank you LG for making a refrigerator that fits my lifestyle
Originally posted on lg.com
Yes, I recommend this product
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Freezer constantly thaws
Aust9n
10/15/2019
I bought this refrigerator from Costco. Within the first few months we noticed that ice cream would melt so we reduced the freezer temp even more. This didnt solve the problem. One evening all the frozen goods were completely thawed and turned into a mushy goo.
Originally posted on lg.com
No, I do not recommend this product
Disappointed
AnneK
9/19/2019
I absolutely love the features of this refrigerator but I am disappointed that I had to have it repaired before it was a year old
Originally posted on lg.com
No, I do not recommend this product
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Quality was poor
Marybe
9/14/2019
Loved the features the color the size 30 cubic foot. The problem was the unit malfunctioned 2 different days in freezing and cooling within a period of 6 days. Food thawed out water on kitchen floor from melting ice. It was a mess. After calling the factory the problem we were told it would be 2 weeks for a technician to service the unit. An then told us the unit was out of factory warranty when we were told when buying this refrigerator that it had a 1-year factory warranty. Otherwise we believed it to be an almost new unit until we found out it had been bought and returned the same exact problem would not cool and stay frozen. We returned this unit after 2 failures.
Originally posted on lg.com
No, I do not recommend this product
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broken the same day it got installed
3K dollar broken box
5/15/2019
The freezer handle come off the same day it got installed. Ive been talking with the reseller homdepot and LG service depart for replacement handle once the issue happened. After weeks talking with LG / Homedepot and all the finger pointing there still no handle replacement.
Originally posted on lg.com
No, I do not recommend this product
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Finish flaking off after 6 months
CindySw
5/13/2019
We bought this in late November 2018 and the finish is already flaking off on the front This is totally unacceptable especially considering how much we paid for it It looks horrible and even if we could get LG to replace it theres no guarantee it wont do it again.
Originally posted on lg.com
No, I do not recommend this product
As close to perfect as you can get
bobbiero
5/13/2019
Beautiful finish super quiet good ice maker inside lights are perfect door in a door feature is superb wife loves to hear the warning bell that the door has been left openkeeps perfect temperature
Originally posted on lg.com
Yes, I recommend this product
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STAY AWAY
Txn_grl
5/7/2019
WORST FRIDGE EVER EVEN WORSE CUSTOMER SERVICE If I could give zero or negative stars I would.. this doesnt even deserve the 1 Our fridge never had the wifi feature work properly after 5 months the latch on the door broke LGs service tech took 2 weeks to repair it.. it had to be duct taped shut the entire time. Then the compressor fan went out google all the class action law suits about that issue and weve been without a fridge for going on 2 months now with no end in sight STAY FAR AWAY FROM LG
Originally posted on lg.com
No, I do not recommend this product
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Questionable reliability after 1.5 months
South Jersey Chris
4/23/2019
Ive had my LG fridge for one and a half months. I like the style feature and layout. BUT in the time Ive had it the fridge temperature regressed by it self back to the max temperature of 47. Good thing I caught it both times when I did otherwise I would have hade a bunch of mush in the freezer and spoiled refrigerator contents. The only way to get the fridge functioning again was the disconnect and reconnect the power. Unit is being serviced 4/25/19. Im rather disappointed as now.
Originally posted on lg.com
No, I do not recommend this product
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No REAL FIX
Luke K
4/9/2019
I bought this LG refrigerator only 5 months ago and it has already broke down it would not keep the refrigerator section cold due to a freezing of the cooling fan when the tech came out to fix it he knew exactly what was wrong cause he already had this same issue multiple times and defrosted the fan so it could circulate the air to the rest of the fridge he unfortunately told me that there was no REAL FIX for this problem yet and that when it happens again I will need to have him come out again and repeat the process until LG engineers figure out what to do
Originally posted on lg.com
No, I do not recommend this product
Review Update
satellite
4/4/2019
This is my 2+year update of the LG LFXS30796D Refrigerator that i received from LG to test in the Fall of 2016. The Refrigerator has been performing very well it cools as it should the freezer keeps things frozen as it should. I have had an on and off issue with the WiFi staying connected with the Smart ThinQ app on my phone. Sometimes when i check the app it shows the Refrigerator is disconnected I try to reconnect it but it does not connect it may be disconnected for a few days to a few weeks before it reconnects. The biggest issue that just happened recently is the finish is starting to peal around the door handles. I have only used new micro fiber towels and Weiman Stainless Steel cleaner to clean the outer surface of the Refrigerator. Im not sure what can be done about this or how to keep it from spreading.
Originally posted on lg.com
Yes, I recommend this product
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great features cools evenly and quietly
eddieb76
3/18/2019
We bought this LG refrigerator a few months ago and are loving it. First of all its nice looking. The Door in door feature is really convenient. This model has a lot of space. It runs much quieter than the one it replaced and maintains even temperature throughout. I was initially concerned about the size of the ice containerbut it makes fast enough to keep up during parties. Having it in the door also saves a lot of space compared to the ones that have it taking up more space in the refrigerator. All of our friends that see it really like it too.
Originally posted on lg.com
Yes, I recommend this product
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Great Refrigerator
Lator
3/11/2019
This has been a great purchase lots of room and very quiet. Love the beverage door
Originally posted on lg.com
Yes, I recommend this product
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LOVE THIS BAD BOY
The Red Pony Skyeyes
3/1/2019
We bought this big beautiful LG about a month ago. It is everything we wanted and everything works so nice. I love the accessible door for milk juice and coffee creamer butter and that you knock on the glass for a night light. We will have to buy matching appliances. Buy this you cant go wrong with it
Originally posted on lg.com
Yes, I recommend this product
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Great feature beautiful inside. Very spacious.
Luv2bake
2/3/2019
I ordered this refrigerator from Lowes in September and after the 1st delivery they damaged it. The second one came in two month later.
I love all the feature and how spacious it is. Its so pretty too The glass where I display my wines is a bonus. So happy with my new purchase
Originally posted on lg.com
Yes, I recommend this product
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great looks plenty of room.
jpatmac
1/15/2019
easy to work and use. Good quality. Nice ice maker.
Originally posted on lg.com
Yes, I recommend this product
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