Ease of Use
mmm73
7/23/2021
Yes I would recommend LG but I would also recommend a warranty. Bought in 2017. Did not expect PRODUCT NUMBER: LFXS30796D SERIAL NUMBER: 706KRGG00655 to break down so quickly.
Originally posted on lg.com
Yes, I recommend this product
Compressor failed after 2 years
brywelsh
7/20/2021
This refrigerator was awesome until it stopped doing the one job its supposed to do well keep things cold. Came to find out that the compressors in these fridges are not as reliable as LG states. Fortunately it was still under the five year closed system warranty and we were able to get it serviced quite rapidly. Hopefully this new pump has been improved upon but time will tell and Im getting my hopes up. For the amount of money we spent Id expect it to last for a good number of years. Very disappointed.
Originally posted on lg.com
No, I do not recommend this product
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I will never buy from LG again
Triciap77
7/19/2021
I thought I had purchased a great fridge. Not even three years old and it stopped working. Five service tech visits multiple parts and many phone calls to LG the service tech wrote that it was unrepairable. This fridge has not worked in 6 weeks now and to get it replaced will take who knows how long. Very dissatisfied with the customer service from LG Electronics of Alabama.
Originally posted on lg.com
No, I do not recommend this product
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Only lasted 3 years service has been horrible....
Jon10
7/13/2021
We have been very happy with all our new LG appliances up till the fridge just went totally out and stopped working. How could this many things be bad so soon? * COMPRESSOR NEEDS REPLACED? *Compressor Set Assembly? *Drier Assembly? *Condenser Assembly Wire? *Evaporator Assembly? ATTACHED picture below and the service so far has been terrible. They have left us setting without a fridge for over 2 weeks now. When I call they say that they will call us back and they never do I bought a LG Fridge LG Gas Stove LG Microwave LG Dishwasher this has been very disappointing. Please Help US
Originally posted on lg.com
No, I do not recommend this product
Could have been 5
Nelson In the sea
7/10/2021
Were happy with the fridge but it was a disappointment that the compressor failed. If they would have had a compressor that lasts for many years like its supposed to. I would have given a 5 rating because we love the fridge.
Originally posted on lg.com
No, I do not recommend this product
Loved it until.....
December5
7/1/2021
This has been a great unit. I was greatly disappointed when the compressor went out and I lost hundreds of dollars in food. I had to wait over a week for repair. So far so good since the repair. I hope to have many more years from this unit
Originally posted on lg.com
Yes, I recommend this product
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Do not buy
Courtneyccr
6/18/2021
I bought this 3 years ago.already has broken down and has taken LG a month to fix it. The maintenance repair man said this is very common and LG has poorly made products. Customer service does not care about any inconvenience their broke products cause.
Originally posted on lg.com
No, I do not recommend this product
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Do not buy. Wont last
Jenn40
6/16/2021
We purchased the entire set we moved into our house in 2015. Our microwave/convention oven went 6 months ago and now our refrigerator compressor. Called customer service and was places on hold for 45 mins. When they answered and I asked her to repeat her name she hung up. I called again and didnt reach anyone for an hour. Our set was very expensive. Terrible customer service and satisfaction. I will never buy an LG product again.
Originally posted on lg.com
No, I do not recommend this product
ok unit
Gpeck
5/10/2021
ice maker failed compressor failed hollow guarantees of food reimbursement
Originally posted on lg.com
No, I do not recommend this product
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Thao Nguyen
4/24/2021
Compressor failed and some other parts after 4 years and need at least 4 attempts for technician to diagnosis and fix.
Originally posted on lg.com
No, I do not recommend this product
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Terrible
Rodcjackson
4/24/2021
Bought two years ago it stop working and I have used a Mimi fridge and coolers for close to a year
Originally posted on lg.com
No, I do not recommend this product
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Good Fridge but things are not built to last
Ncaaref21
4/17/2021
Bought the fridge in 2017 and had to replace the ice maker in 2020 and then the compressor went out in 2021. Appliances are not built to last anymore.
Originally posted on lg.com
Yes, I recommend this product
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Great features
PeachesT
4/14/2021
Had some issues but Lg fixed it and refrigerator. I had no problem with LG fixing the issues
Originally posted on lg.com
Yes, I recommend this product
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Finish is flaking off the doors
Cathy1028
4/14/2021
We bought this about 2.5 years ago and the finish is flaking off near door handles. The water dispenser does not work well and it produces minimal ice cubes-I called and was told I would get a return call to set up service and NOTHING
Originally posted on lg.com
No, I do not recommend this product
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It arrived broken
JCookie
4/12/2021
It took a few months to receive my refrigerator and when it arrived there inside light didnt work. Repair person came and couldnt fix it. So now Im still waiting on my new replacement refrigerator
Originally posted on lg.com
No, I do not recommend this product
owner
kencom
4/3/2021
I was very happy with product refrigerator until after three year of service the unit quit running and loss all my food without any warning along with its going to take over a month to get unit repaired by LG service provider.
Originally posted on lg.com
No, I do not recommend this product
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Great Features
Joseph 777
4/2/2021
Weve really enjoyed our LG refrigerator. Its very spacious with numerous compartments for vegetables meats and other items. We love the insta view as well. We had a compressor problem but LG quickly took care of that problem for us and replaced it with a better one at no charge.
Originally posted on lg.com
Yes, I recommend this product
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Great Features
Joseph77737
3/8/2021
Great refrigerator with plenty of room. We love the double doors and the insta view window. My daughter loves to knock on the door and see it light up. Plus its nice to see whats in there without opening the door. We also love the separate compartments for the vegetables and fruits. We also love the freezer being below and not on top. Theres a few different trays and levels to separate your frozen food.
Originally posted on lg.com
Yes, I recommend this product
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A GOOD REFRIGERATOR - TO BAD IS QUIT ON ME AFTER 3
JUDAMAH
3/5/2021
TO BAD THE UNIT DIED ON ME ONLY AFTER 3 1/2 YEARS - A LOT OF FOOD WAS LOST
Originally posted on lg.com
Yes, I recommend this product
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Looks great
AlpacaLaura
3/5/2021
Looks great love the features but had to have the compressor replaced it was covered under warranty. Other than that we love it.
Originally posted on lg.com
Yes, I recommend this product
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Great features and beautiful. Doesnt cool
Cavollo7
2/19/2021
Most expensive appliance we finally treated ourself to. After two years a repair technician couldnt get it to cool. Replace a defective compressor condenser and multiple leaking lines. Four months with no fridge Still cant use the product or get a solution.
Originally posted on lg.com
No, I do not recommend this product
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Great Refrigerator.... but compressor died
DGarrett
2/11/2021
We purchased this refrigerator 2 years ago. We loved it Then suddenly it stopped working. It took a long time to get service to our home 3 weeks. But the compressor was the problem and a new one was installed. We had a warranty from Home Depot where we purchase it so we were lucky.
Originally posted on lg.com
No, I do not recommend this product
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Great features but mine hasnt been reliable
Josie265
2/5/2021
This is a beautiful refrigerator in color and design. It has all the bells and whistles. The door-in-door feature and internal drawer layout is excellent for seeing what you have and easily accessing the food. My cooling compressor failed and LG has been very generous in working to resolve my mechanical problems which a of this week appear corrected.
LG has some good programs to help its customers when these type of problems occur which can be seen on their website.
Originally posted on lg.com
No, I do not recommend this product
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Poor product
Scottb919
1/28/2021
Compressor went out is 3 years. Appliance repair said this is very common for LG refrigerators.
Originally posted on lg.com
No, I do not recommend this product
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Awesome spacious Refrigerator
Nnb81
1/24/2021
This is well designed unit and LG has used good quality material. We love it as its very functional with lots of storage space.
Originally posted on lg.com
Yes, I recommend this product
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Compressor broke after 3 years
nsf16
1/8/2021
I should have started known something was going to happen when I started receiving mail about a pending lawsuit against LG for these units and the fact that they stop cooling. Mine stopped working this past December after owning the refrigerator for less than three years. Still waiting for the repair to actually happen two weeks after calling about it. Its a gorgeous refrigerator but with its very frustrating to already have it breakdown. I dont recommend.
Originally posted on lg.com
No, I do not recommend this product
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Good but some uncomfortable operation and fix
Teddy1278
1/6/2021
Generally good but 2 problem : water leaking near ice box and faced 2 times not freezing 2 night so taken out all the foods and repair.
Anyway your grid corner seems to be great
Originally posted on lg.com
Yes, I recommend this product
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Great fridge that just stopped working
Mickey Finn
1/5/2021
I purchased a 30 cubic foot LG refrigerator LFXS30796D about 2 1/2 years ago and it quickly became my favorite appliance. It was well built and had lots of cool features like the quick access door within a door and great ice maker etc. all was great until one day when the compressor stopped working. I quickly had a repair shop come out and replace it at N/C since it was under warranty. Then a fan went out and I couldnt get it fixed because parts were unavailable due to the pandemic. LG had me jump through hoops for about 4 weeks and their resolution dept offered me $250 compensation...thats it No new fridge just $250 They never offered anything else. After weeks of getting the run around from LG I gave up. Who treats their customers like this
I had to get a new fridge because I had been without one for over 6 weeks. I didnt buy an LG. If you go online and look up all of the horrible experiences people have had with similar units you will likely not want an LG refrigerator. Sorry but while LG makes a really cool product in my case and in many other cases they treat their customers like crap.
Originally posted on lg.com
No, I do not recommend this product
Great Look
JByrd Seldon
12/26/2020
I bout this refrigerator about ~2 years ago with a 5year Warrenty. Its now Dec 26 2920 and I been without a working refrigerator since October 272039. Lg made false promises and never honored their warranty. Im still waiting on Lg
Originally posted on lg.com
No, I do not recommend this product
Stooped cooling
Waiting for service
12/21/2020
Fridge stopped cooling. Threw away hundreds of dollars in food and meat. Will take over two weeks to get a technician to look at fridge under warranty. Not sure if it will be fixed on 29th or if parts will be needed. Not happy at all.
Originally posted on lg.com
No, I do not recommend this product
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Mixed feelings
Ralphie2some
12/15/2020
For the most part I am extremely happy the product. Its size the layout of the freezer section the glass door storage and the size of the ice cubes are great. But having had it fail to cool once and having to wait almost two weeks to get it repaired was less than satisfying. It is also a negative experience changing the water filter. The problem with that is the method of restarting the filter by have to run it to get a quart of water and then wait for 60 seconds and repeat till about 3-5 gallons of water have been flushed through it.
One suggestion would be to allow the selves in the door to be adjustable to allow for slightly taller bottles.
Originally posted on lg.com
Yes, I recommend this product
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Not reliable
ElisaB
12/14/2020
Soon after purchasing this refrigerator we had multiple issues with it not cooling needing many repairs. This refrigerator looks great but is not reliable.
Originally posted on lg.com
No, I do not recommend this product
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Great design
Maria Gr
12/11/2020
I bought this over 1 year and already have problem with cooling LG want cover repair so upset about this refrigerator never again in the future I will buy LG product.
Originally posted on lg.com
No, I do not recommend this product
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Problems in the first month
jimLINY
12/11/2020
After just one month the refrigerator failed right after I went shopping to fill it up. By the time service came and parts arrived at least 2 weeks went by. I have heard that the compressors fail quite often. Mine needed main circuit board and comm board.
Originally posted on lg.com
No, I do not recommend this product
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Love my fridge but hate that it broke 3 years late
Shelle10
12/7/2020
I love my fridge but a month ago after having it three years the compressor went out. It has taken weeks to be able to get someone to come out and repair so unfortunately we had to buy another. Thankfully though the parts and labor are covered under warranty so we will be able to get it fixed at least
Originally posted on lg.com
No, I do not recommend this product
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Love the size and features
RLS1
12/5/2020
I received the LG LFXS30796D refrigerator in December of 2016 from LG to test and review at no cost to me. I would like to thank LG for this.
We first of all Love the size and the look of the 30 cu. ft. refrigerator is very spacious and has room for anything we have had to put in it the adjustable shelves make it easy to configure the interior to hold different size containers. The door in door is a great feature it makes retrieving frequently used items such as milk butter dressings etc easy to access without opening the main door and losing cooling. The refrigerator has performed excellent the past four years keeping things cold or frozen the ice maker and the in door ice/water dispenser have functioned flawlessly.
The Bad The wi-fi feature worked great at first and was a nice feature but i have not been able to reconnect to it for about a year. The biggest problem is the finish. The dark stainless coating started pealing around the edges of the door handles after about three years. Now it is pealing around the control panel and the ice/water dispenser. This is very disappointing as we have upgraded our range dishwasher and microwave to match the refrigerator the finish on these appliances is fine so far.
Except for the problem with the finish we have been very happy with the LG LFXS30796D
refrigerator and would recommend it but caution anyone about the finish.
Originally posted on lg.com
Yes, I recommend this product
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I just love the front small door
Ben2644
12/5/2020
I purchased over a year ago and love the way it looks in my kitchen
Originally posted on lg.com
Yes, I recommend this product
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Love this fridge... but
Chrissy12
11/29/2020
I have had my fridge for two years and already the motor has gone and the fan need to be replaced also. Also when I saw things were warm I used the feature it has that connects to phone and it said there was nothing wrong with the fridge which was clearly wrong. Thankfully I bought extended warranty and it was fixed. I still love the fridge just disappointed with this mishap.
Originally posted on lg.com
Yes, I recommend this product
